Schuberth GmbH is a leading producer of motorcycle and employment protection helmets.
Key challenges:
- Schuberth GmbH sells its products primarily through a distributor and trader network and doesn‘t have direct contact with its end consumers.
- For the realization of direct marketing activities a solution is wanted, which allows Schuberth GmbH, to centrally capture customer data and use it through an integration of the trader network.
Services provided by Client Vela during the project “Realization customer data base“:
- Development of a system concept: Design of operative processes, modelling of data base
- Realization of the overall application including the preparation of interfaces for an integration into the corporate website
- Integration of external fulfilment providers for the automatic standard mailing of welcome packages
- Operations and maintenance of the system, consulting of the client for further use
Results and success achieved for the client:
- Design, allocation and operations of an individual solution for the capture of customer data.
- Realization of the project within the time and budget parameters at high quality.
- Availability of a scalable solution which is prepared for further activities.